Terms of Service.

1. Who can use Doolai

You must be 18 or over. Each account is for one person, and the details you give us must be accurate.

2. Early access

Doolai is a personal MemoryBank for documents, notes, voice memories, reminders, shopping lists and receipt-based expenses. It includes AI reading, synthesis and recall, plus selected sharing through your Trust List.

Doolai is in early access. Features may change or be removed, and things will not always work as expected. We will do our best to fix problems quickly.

3. Your account and your Brain Key

• Keep your sign in details and your Brain Key safe, and do not share them.
• Stored MemoryBank files and document text are encrypted with keys derived from your Brain Key. Account sign-in and file decryption are separate. Your login password alone does not unlock those encrypted copies.
• If you lose your Brain Key and every device you are signed in on, we cannot recover those encrypted files for you.
• You are responsible for what happens on your account. Tell us straight away if you think someone else has access.

4. Your content

What you put in Doolai stays yours. You give us permission to store, process and transmit it, including sending it to our AI providers as our Privacy Policy describes, only so we can run Doolai for you. You must have the right to add everything you upload, and you should not add other people's private information unless you are allowed to.

5. AI reading, synthesis, recall and reminders

AI features can read text in documents and images, transcribe audio, summarise information, extract useful details and answer questions about saved content. To do this, our AI providers process the content needed for the request as described in our Privacy Policy. Encrypted storage does not mean content is never processed in readable form.

Some facts, dates, titles, reminders, tasks and receipts are stored separately from your Brain Key encrypted files. They support features such as search, reminders and expense tracking. Our providers do not use the content they process for us to train their models.

• AI can be wrong or miss things. Check important dates, amounts and details against the original.
• Doolai is not legal, medical, financial or other professional advice.
• Reminders depend on your phone, its settings and its connection, so they can arrive late or not at all. Do not rely on Doolai as your only reminder for anything critical.

6. Connected accounts

When you connect Gmail, Outlook, Google Drive, Dropbox, a calendar or WhatsApp, you let Doolai access it as our Privacy Policy describes. That service's own terms still apply. We only send an email when you confirm it, and you can disconnect at any time.

Imports and duplicate handling

Folder imports use content fingerprints to recognise repeat files. Gmail history imports reuse identical attachments across emails without another extraction. These behaviours apply to the supported import paths and do not guarantee detection of every duplicate or edited version of a file.

Bringing files from devices, email, WhatsApp or drives into Doolai does not delete or consolidate the originals in those services. You remain in control of those copies. Descriptions of less digital waste refer to reducing unnecessary repeat imports, processing or sending, not to a guaranteed reduction in hardware waste or emissions.

7. Sharing

You choose the memories, documents or folders to share with people in your Trust List. Recipients can ask about the selected content. You also choose whether they may open original files; where allowed, recipients can view and download those originals.

Only share content you have the right to share, including any personal information about other people. Check the recipient and permissions before sharing. Access to document sharing and other features may depend on your plan.

You can review permissions and stop sharing through Doolai. This does not remove copies that a recipient has already downloaded, saved or forwarded. You are responsible for how you use content shared with you and must respect the owner's permissions and applicable law.

8. Free credits and plans

• The free version includes a single allowance of AI credits. It does not renew and does not expire.
• When your credits run out, your MemoryBank stays open, and AI features need a plan. There may also be a daily limit on AI use.
• Paid plans are not on sale yet. When they are, prices will be shown before you buy, and payment will be handled by the app store you buy through.
• Credits have no cash value and cannot be transferred.

9. Acceptable use

Do not:

• break the law, or use Doolai to harm, harass or deceive anyone;
• upload malware, or content you have no right to share;
• try to get into other people's accounts or data;
• probe, attack, overload, scrape or reverse engineer the service;
• use Doolai to build a competing product or to train AI models;
• resell the service.

10. Ending your account

You can delete your account in the app at any time. You then have 30 days to change your mind before everything is erased. We may suspend or close an account that breaks these terms or puts other people at risk, and we will tell you why unless the law or someone's safety prevents it.

11. Changes

We may update Doolai and these terms. If a change to these terms is important, we will tell you in the app or by email before it takes effect. If you keep using Doolai after that, the new terms apply.

12. Our responsibility to you

We provide Doolai with reasonable care and skill. Beyond that, and as far as the law allows, Doolai is provided as it is. We are not responsible for losses we could not reasonably foresee, for business losses, or for problems caused by events outside our control.

As far as the law allows, our total responsibility to you is limited to the greater of what you paid us in the 12 months before your claim and 50 US dollars. Nothing in these terms limits responsibility for death or personal injury caused by negligence, for fraud, or for anything else the law does not allow us to limit. Your legal rights as a consumer are not affected.

13. Law

If you live in India, these terms are governed by the laws of India. If you live anywhere else, they are governed by the laws of England and Wales. Either way, if you use Doolai as a consumer, you keep the protections of your local law and can bring a claim in your local courts.

14. Contact

hello@doolai.fyi