Delete your account.
You can request deletion without installing or signing in to the Doolai app.
Request deletion by email
Send an email from the address registered to your Doolai account to hello@doolai.fyi with the subject Delete my Doolai account. Ask us to delete your account and its associated data. If you no longer have that email address, tell us so we can help verify account ownership.
We will confirm ownership before processing the request and reply within one month. You can ask for immediate permanent deletion, or scheduled deletion with a 30-day recovery period. You do not need to give a reason.
Never send your password, Brain Key, recovery phrase or identity documents with your request.
Delete directly in the app
Open Settings → Delete Account. Choose Delete immediately for permanent deletion, or schedule deletion with a 30-day recovery period. Signing back in during that recovery period lets you cancel the scheduled deletion.
What is deleted
Your account, stored MemoryBank files and memories, receipts, extracted facts, reminders, tasks, connector credentials and AI answer reports associated with the account are deleted. Files in your original phone folders, Gmail, Google Drive, Outlook or Dropbox are not deleted by Doolai.
Backups expire on our backup schedule. Limited records may be retained where legally required for security, fraud prevention or regulatory compliance; we will explain any applicable exception when handling your request. Read our retention policy.